Chapter 1

How do we define social media?

  • Lariscy, Avery, Sweetser and Howes define social media as “online practices that utilize technology and enable people to share content, opinions, experiences, insights, and media themselves” (p. 314)
  • Social media is about people and a way for people to communicate and form relationships
  • Social media platforms are gateways for individuals, brands, organizations and nations

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Key terms

  • Virality- rapid dissemination of information from person to person is one way in which news, stories, and updates reach across various networks in a short amount of time
  • User- Generated Content- is content that is created directly by a user
  • Branded content- this type of content allows brands to emerge as their own media outlets and create their own content uniquely aligned with their own mission and goals
  • Thought leadership- how someone uses social media to persuade people to take action in response to their created content
  • Informed decision making- taking creatively, data, and insight to account for social media

Key points

  • You do not have to all the answers or even know all of the platforms in play
  • Social media can help you in providing awareness of the brand voice, story, and people behind the scenes
  • Facebook is the largest social media platform in the world
  • Social media can be for personal use, but you can also use it professionally
  • Professionals working in social media have a high level of usage for only three platforms
  • Storytelling is a key selling point in using social media. Share your point of view
  • Showcase your values
  • Listen and create relevant content
  • Allow users yo be part of the
  • New tools and software programs are always being made which is raising the bar and taking new ideas to the next level

Key players in social media

  • Facebook- Mark Zuckerberg
  • Instagram- Kevin Sustrom
  • Linkedin- Jeff Weiner
  • Twitter- Jack Dorsey
  • YouTube- Susan Wojcicki
  • Snapchat- Evan Spiegel

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What Social Media Platform should I use?

  • YOU DO NOT HAVE TO USE EVERY PLATFORM TO BECOME SUCCESSFUL
  • Know where your audience will be looking. You can do this through their age and what product you are promoting
  • Know your purpose
  • You need to have your personal voice for your brand
  • Use pictures or content that will get the attention of your audience
  • Respond to your audience
  • Look at your data to make sure people are seeing what you are posting
  • Know what times to post

 

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